Privacy Policy

01 Who We Are

Glamour Nigeria ("Glamour", "we", "us", "our") is a Nigerian creator monetisation platform operating at glamourng.com. We enable Nigerian content creators to earn Euros through our GlamGain task streams and referral program.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services. By creating a Glamour account or using our platform, you agree to the practices described in this policy.

Data Controller: Glamour Nigeria, Lagos, Nigeria.
Contact: support@glamourng.com

02 Data We Collect

2.1 Information You Provide Directly

• Account registration: Full name, email address, phone number, and content niche when you sign up.
• Payment & withdrawal details: Bank name, account number, and account name when you add a bank account for withdrawals.
• Communications: Any messages you send us via email, WhatsApp, or Telegram for support purposes.
• Profile updates: Any changes you make to your creator profile within the dashboard.

2.2 Information Collected Automatically

• Device & browser data: IP address, browser type, operating system, and device identifiers.
• Usage data: Pages visited, time spent, features accessed, and clickstream data within glamourng.com.
• Session data: Login times, session duration, and authentication tokens stored in your browser's local storage.

2.3 Information We Do Not Collect

• We do not collect your BVN (Bank Verification Number).
• We do not collect government-issued ID numbers or NIN.
• We do not store payment card details. All payments to Glamour are bank transfers verified manually.
• We do not access your social media accounts, followers, or content.

03 How We Use Your Data

We use the information collected for the following purposes:

• Account creation and management: To create and maintain your Glamour creator account and dashboard.
• Payment verification: To verify your ₦14,000 Glam Fee activation payment and subsequent withdrawal requests.
• Earnings processing: To calculate, record, and process your GlamGain earnings and referral bonuses.
• Withdrawal processing: To send your earnings to your registered Nigerian bank account.
• Customer support: To respond to your inquiries, resolve disputes, and assist with account issues.
• Security: To detect, prevent, and address fraud, abuse, and unauthorized access to accounts.
• Platform improvement: To analyse usage patterns and improve the Glamour platform experience.
• Legal compliance: To comply with applicable Nigerian laws and regulations.
• Communications: To send you important account notifications, payment confirmations, and platform updates.

04 Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data in limited circumstances:

4.1 Service Providers

We may share data with trusted service providers who assist us in operating the platform, including hosting providers and communication tools (such as Telegram and WhatsApp for support). These providers are contractually bound to protect your data and may only use it to provide services to Glamour.

4.2 Financial Institutions

When processing your withdrawal, we share your bank account name, account number, and bank name with the relevant Nigerian bank or payment processor (such as Moniepoint) solely to complete your withdrawal transaction.

4.3 Legal Requirements

We may disclose your information if required by Nigerian law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Glamour, our creators, or the public.

4.4 Business Transfers

If Glamour Nigeria undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified via email before your data becomes subject to a different privacy policy.

05 Data Storage & Security

Your data is stored securely on servers located in protected data centres. We implement the following security measures:

• HTTPS/TLS encryption for all data transmitted between your browser and our servers.
• Encrypted storage of sensitive account information.
• Access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments.
• Authentication tokens stored in browser local storage with automatic expiry.

We retain your personal data for as long as your account is active, or as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request account deletion, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law (for example, financial transaction records for tax purposes).

06 Your Rights

As a Glamour creator, you have the following rights regarding your personal data:

• Right to access: You can request a copy of all personal data we hold about you at any time.
• Right to correction: You can update inaccurate or incomplete information directly in your dashboard or by contacting us.
• Right to deletion: You can request that we delete your account and associated personal data, subject to legal retention requirements.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to certain uses of your data, such as marketing communications.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at support@glamourng.com. We will respond within 14 business days.

07 Cookies & Tracking

Glamour Nigeria uses minimal cookies and browser storage:

• Local Storage: We store your authentication token and user session data in your browser's local storage to keep you logged into your dashboard. This data remains on your device and is not transmitted to third-party advertisers.
• Session cookies: Used to maintain your browsing session on the platform.
• Analytics: We may use basic, privacy-respecting analytics to understand how creators use our platform. This data is aggregated and does not identify individual users.

We do not use advertising cookies, third-party tracking pixels, or retargeting technologies. You can clear your browser's local storage at any time to log out of all sessions.

08 Children's Privacy

Glamour Nigeria is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@glamourng.com and we will promptly delete that information.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify active creators via email or a prominent notice in the dashboard.
• Where required by law, seek your renewed consent before applying changes.

Your continued use of Glamour Nigeria after a policy update constitutes your acceptance of the revised terms. We encourage you to review this policy periodically.

10 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us through any of the following channels: